Forum Discussion
Home Internet - I do not recognize a device on my network
In the TMobile Home Internet app, under “Devices”, I recognize all of my devices EXCEPT one — the list includes a mystery device with its IP address and its MAC address. This mystery device is curre...
I wonder if the High Speed Gateway I received yesterday was previously used, returned, and given to me.
There are two phones listed in Devices; a Sony Experia C3 and another named Max’s iPhone. Neither are mine. I changed the Wifi network name, and admin and wifi passwords. Restarted the Gateway.
Both phones were still listed. I was able to disable the Experia, but not the iPhone that returned an error.
