Forum Discussion

jetsetterlou's avatar
jetsetterlou
Roaming Rookie
4 years ago

Eero WiFi Mesh System

I just received the new Tmobile 5g Gateway and I understand its a router as well.  How does one go about disabling the router capabilities and allow de Eero Mesh System to act as the main router?  I ...
johnbor's avatar
johnbor
Connection Cadet
4 years ago
jetsetterlou wrote:

I just received the new Tmobile 5g Gateway and I understand its a router as well.  How does one go about disabling the router capabilities and allow de Eero Mesh System to act as the main router?  I tried contacting the Tmobile Wifi Customer Care with the Eero support team and it was a long 2 hour conversation with no resolution?   

We asked if we could speak to the TMobile Network Engineers and they said it was not possible?  Has anyone experienced this issue and can help out?   Who can I contact to get this resolved?

What is the best way to setup with an Eero Mesh System?  Help

 

SO WHAT DOES THE DEVICE LOOK LIKE?