Forum Discussion

sdcasurf01's avatar
sdcasurf01
Newbie Caller
4 years ago
Solved

AirPrint with T-Mobile home internet Nokia 5G21 gateway

So I just set up the Nokia gateway and, for the most part, it works great for my needs.  I love that it is $25 less per month than I was paying Spectrum (the only other real option for me in my area)...
5G Gateway
AirPrint
nok 5g21
printer
  • sdcasurf01's avatar
    sdcasurf01
    4 years ago

    Edit: I did a factory reset on the gateway and am now able to get full functionality. Hopefully this remains the case.

tomwil's avatar
tomwil
Bandwidth Buff
4 years ago
kcdrz wrote:

How do you factory reset the gateway? I used the little reset button on the back of the tower but it just turned it off and on again. It didn’t reset any of my settings or anything. 

 

You have to hold it longer, as explained in the user manual, pg 29 and on:

 

https://www.t-mobile.com/support/public-files/attachments/T-Mobile%20High-Speed%20Internet%20Gateway%20End%20User%20Guide.pdf

 

If you are having AirPrint problems, try the reboot first.  Doing the reset (factory default) requires you to completely reconfigure the gateway.