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SYNCUP KIDS WATCH 2GEN missing iheartradio app
I got the syn up kids 2nd gen watch for my kid, and it has Bluetooth for pairing headphones, and it's supposed to have the iHeartRadio app. But there is no iHeartRadio app. And I'm not sure what the point of Bluetooth headphones is if there's no app to listen to music. Maybe my 8-year-old is supposed to start joining conference calls.
Incorrect Location being Detected
I live in Arkansas, but I get targeted ads from multiple states on many of my streaming platforms (youtubeTV, Facebook, etc) I believe it's because the server rotates locations since it is cell signal based. Is there a way that I can make my in-home unit identify my location properly as being in Arkansas? The most common ads think I am in Kansas or Missouri. Can you help?
T mobile internet for home
My home internet sucks so much, I used to have around 99 MBPS, now I'm running at .5 or lower, I'm paying a monthly fee for something I can't use, because it's so slow all I get is a red circle showing it's down loading but it never finishes so I'm forced to just change channels to watch dish, because I can't stream any shows.
Change Primary Account holder
I'm not able to gather all the information to change me to the PAH instead of my husband. My husband has advanced Alzheimer's disease and can't use the phone anymore. His phone is disconnected, and I can't access his on-record email. I pay all the bills and have been for some time.Costco Promotion 250186 not working
Ported over 2 lines from ATT at the end of March at a Costco Kiosk. Qualified for 2 promotions. 240150-Costco gift card and 250186-Prepaid VISA card. Kiosk employee had me try and submit on promotions.t-mobile/com that afternoon but neither promotion would work. Ported numbers not available in the dropdown. I waited 3 days, tried again, no luck. I've been in contact many times with customer service over the last 1.5mo. They were able to submit an application on my behalf for 240150-Costco gift card but claim the 250186-Prepaid VISA card promotion is too new and are unable to submit for me. My ported numbers are still not available on the promotion website dropdown. Given that customer service is unhelpful I'm not sure what I'm supposed to do at this point.Consumer complaint
My experience with TMobile has been nothing but wasted money, time and stress. Since switching from Verizon to them I’ve filed 3 claims for phones that have been consistently inoperable. The most recent event was yesterday where I spent 4 hours on the phone including two hours today, where I’ve been getting the run around. They tried to tell me I was’t paying my insurance premium when it’s automatically taken out of my bill totaling $700/month, so they not only told me I was uncovered but then retracted and said I was. I still don’t have the phone that’s needed to run my business and they tried to offer me $50 to compensate for the inconvenience and time. Their associates are not trained properly and have poor documentation as I’ve repeatedly explained the issue to over 5 representatives. They tried to compensate me $59 like this will change the fact that I’ve now lost thousands per day. The end result is: no phone! I highly recommend not switching or using T-Mobile. I expect way more out of a cellular company that I spend thousands with every other month
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