Forum Discussion
Unlocked phones
- 6 years ago
Hey there! Just checking, you are a current T-Mobile customer and having problem with your service using an unlocked Moto G7? Have you checked your APN settings to make sure everything is set up properly? (This may be located under Settings>Network & Internet>Mobile Network>Advanced>Access Point Names)
You should have an APN that is labeled as T-Mobile (or T-Mobile US LTE or something similar). If you don't, you'll want to add it- select the big plus sign (or if you don't see one, tap the 3 dots in the upper right hand corner and select "Add New". Input the following:
- APN: fast.t-mobile.com
- Proxy: Not set
- Port: Not set
- Username: Not set
- Password: Not set
- Server: Not set
- MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
- MMS proxy: Not set
- MMS port: 80
- MCC: 310
- MNC: 260
- Authentication type: Not set
- APN type: default,supl,hipri,fota,mms
- APN protocol: IPv6
- APN roaming protocol: IPv4
- APN enable/disable: Enabled
- MVNO type: None
- MVNO value: Not set
Yes I have done this. My SIM works fine in a T-Mobile branded phone. But you know as well as I, that this SIM should work in ANY unlocked GSM phone provided that it supports US/T-Mobile frequencies. Obviously this is not the case. Doesn't matter now anyway....I have switched to another carrier and now all is well.
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