Forum Discussion
Unable to receive calls or texts from AT&T network customers
Have a number of phone on my plan, one of the phone numbers cannot receive calls from AT&T network cell phones (AT&T, Cricket, ..) Has been going on for a number of months. Changed multiple phon...
Friday I was on a call with AT&T as they were researching what they are able to block. Aldous was kindly checking with his manager, and everything he had access to search. Per AL AT&T does not have the ability to block a phone number for their entire network. Can block for individual lines, but not for the network. 45 minutes into the call, I received the call back I requested for the T-Mobile Technical Expert - so I was on a AT&T phone (mom’s) with the AT&T rep, and on My T-Mobile phone with the T-Mobile rep. AT&T saying they can block a phone for the whole network, and T-Mobile saying we don’t see them trying to connect to the T-Mobile network.
And at the same time - my Brother on his AT&T phone trying to call my Wife’s T-Mobile phone, getting the message: “Not accepting calls at this time”, 30 seconds after my son one his T-Mobile phone talking to his mom on the T-Mobile not accepting calls from AT&T.
Very odd - though I did hear there have been issues with one network calling another network.
Currently have a case open with AT&T and a case open with T-Mobile.
