Forum Discussion
Tower maintenance
Why did the tower maintenance just performed KILL my home internet! I was receiving 80 -90 meg down. Now I have no signal to even connect after maintenance
Just as a note. I'd recommend speaking to ‘level 2 advanced technical support ‘. It sounds like you have spoken with customer care or off shore reps, if they're just offering Cell Spot (note: even some higher up sales folks push these). As far as ‘tower maintenance ‘ goes, I have been given that message for 7 years in some areas.
Often it may be a different tower (customer care doesn't always have the best knowledge of your area), or they're looking to keep their call quota/metrics up.
