Forum Discussion
Excellent signal, no connection
Can anyone help me?? I’ve called T-Mobile several times, talked to IT, and went to the store and still no help. I have the home internet, it’s showing 5 bars and excellent connection, but our speed i...
It doesn’t sound like you’re not receiving 5G service...perhaps only 4G LTE. If you check your TM Internet App advanced metrics it should show what bands you are receiving.
