Forum Discussion
Beware of T-Mobile: False Promises and Incompetent Staff
I highly recommend avoiding T-Mobile if you’re considering doing business with them. They are blatantly dishonest. When I contacted their customer support, I was told I could exchange my phone throug...
I had kind of the same experience. I had a 3 line Essential Savers plan for $100/month. I switched to a 4 line Essential Savers plan, also for $100/month. I was charged a $62 "prorated" charge to make the switch. When two plans cost the same amount, it shouldn't be an additional $62.
