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Sadyrov
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Joined 25 days ago
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Beware of T-Mobile: False Promises and Incompetent Staff
I highly recommend avoiding T-Mobile if you’re considering doing business with them. They are blatantly dishonest. When I contacted their customer support, I was told I could exchange my phone through the Trade-In program with zero down payment and a monthly payment of $23.70. However, just half an hour later, they changed their decision and informed me that a down payment was required. Their staff is completely incompetent. First, they tell you no down payment is needed, then they say you have to pay one. Do yourself a favor and stay away from this company.246Views0likes1Comment