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sspeed
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Joined 2 years ago
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Re: Beware of T-Mobile: False Promises and Incompetent Staff
I had kind of the same experience. I had a 3 line Essential Savers plan for $100/month. I switched to a 4 line Essential Savers plan, also for $100/month. I was charged a $62 "prorated" charge to make the switch. When two plans cost the same amount, it shouldn't be an additional $62.81Views0likes0CommentsFed up with T-Mobile's customer service
I have been a Sprint/T-Mobile customer for years! I had a 3 line Essential Savers plan for $100/month. I switched to a 4 line Essential Savers plan, also for $100/month. I was charged a $62 "prorated" charge to make the switch. When two plans cost the same amount, it shouldn't be an additional $62. I tried calling customer service, got hung up on once and got nowhere on the second time. I can't seem to get them to understand that, yes, I understand the whole "midcycle change", but when two plans cost the exact same amount, it shouldn't be almost double to change. I hate throwing around the "I'm gonna switch", but providers always fall all over new customers and crap on their existing. It's probably time to leave T-Mobile.42Views0likes0CommentsRe: contacts show up twice on SyncUP watch
In the Contacts on the Adim app, I am “Dad”. It’s messing up the watch from the perspective that my kid sends a message to “Dad”, but gets one back from “Scott”, on the very same number. To a kid that’s sort of a big deal, they don’t want their parents by name. Plus, the history is scattered between the two contacts.47Views0likes0CommentsRe: contacts show up twice on SyncUP watch
In Contacts I am only in there once. On the watch I am “Dad” and then again as “Scott”. She is sending a text message to both contacts and I get them both. I have not disconnected and reset, I don’t want to have to do that for every little quirk.50Views0likes0Commentscontacts show up twice on SyncUP watch
My ex got my daughter a SyncUp watch and added me as a Guardian. I also got a SyncUp watch for our other daughter and added my ex as a Guardian. On the watch my ex purchased I show up as both “Dad” and “Scott”. I am only in the contacts once. She can send a test to both and I receive them both. It seems to be messing up the watch. How can we fix that?513Views0likes9CommentsGuardians can't add contacts? SyncUP watch
I got my youngest daughter a SyncUp watch and my ex got my oldest daughter a SyncUp watch. I sent her a Guardian invite and she sent me a Guardian invite. All good so far. Then my oldest daughter asked me to add Grandpa and Grandma, turns out Guardians can’t add Contacts? Why in the world would that be? Can you please add functionality for Guardians to add Contacts?546Views0likes2Comments