T-Mobile breaking promises to seniors who were offered price-lock guarantee for life on 55+ rate plans

I contacted a T-Mobile rep through their website chat, and of course, they were of no help. I am a legacy Sprint customer on a $60 UNLIMITED PLAN. That's the freaking name of it! (Despite what T-Mobile tried doing. They renamed it to Magenta or some BS after purchasing Sprint, because raising rates was their intention all along. Ex: Buy up the users and then hike rates. Classic sleezy business tactic.) It wasn't named $65 UNLIMITED, T-Mobile! You getting that?!

This is beyond frustrating. I already filed a complaint with the FCC after seeing others online suggesting to do the same, and may file an additional complaint with BBB next. I think that's our only real chance here.

I left T-Mobile a 1-Star review after chatting and they immediately began calling me. I answered the call, but was met with some overseas call center rep. who I immediately had to dismiss as I was at work.

P.S. I asked the chat support what do they offer to really upset customers who are ready to leave, and she offered me another plan that would be $55 a month, so I would save money. I quickly saw that the plan she was offering was in fact worse, so I flat out told her that's a joke of an offer. "Hey, we know you're mad, so here is a worse plan to save you money."

What a joke!