Forum Discussion

Hyunwoo_Choi's avatar
Hyunwoo_Choi
Newbie Caller
2 years ago
Solved

How to get a refund on wrong charge of prepaid service?

Hi,    I recently transferred my number to other carrier. But T-Mobile prepaid service charged monthly payment through Auto-pay service. I thought it would be automatically stopped but it charged...
  • gramps28's avatar
    2 years ago

    Try contacting Tmobile support using messenger one of T-Mobile’s social media accounts like Facebook or X.