Forum Discussion
Set up payment arrangement but forgot to change card before due date
So I had set up a payment plan last month due to falling on hard times, I realized yesterday I needed to change my payment method to be able to pay the first installment which was due today 1/12. I d...
All billing related issues need to be addressed directly with Customer Care by calling 611 from your T-Mobile line or by sending a DM to T-Mobile on Twitter/X or Facebook.
Payment arrangements once setup, can't be changed. It is very important to make sure everything is correct, including the card for payment, when setting up that payment arrangement. There is a possibility that your account will be suspended when the system realizes that the payment was not successful so contacting T-Mobile as soon as possible is very important.
