Forum Discussion
Price Lock
- 12 months ago
desertangel wrote:
rigatoni wrote:
Everyone should open up a complaint with the FCC. It will take 5 minutes or less.
Do you have the link to FCC complaint option?
elwoodblues wrote:The part I marked red below seems important for protecting our options. From the Terms & Conditions link provided by an earlier poster:
HOW CAN I DISPUTE MY CHARGES?
If you have any questions about your bill or want to dispute any Charges, please contact us by visiting www.T-Mobile.com, by calling 800-937-8997 or 611 from your Device, or by writing to T-Mobile Customer Relations, P.O. Box 37380, Albuquerque, NM 87176-7380. Puerto Rico customers may contact us at www.T-Mobile.com, by calling 1-800-937-8997 or 611 from your Device, or by writing to us at: T-Mobile Customer Relations, B7 Tabonuco Street, Suite 700, Guaynabo, Puerto Rico 00968-3349, Attn.: Customer Care Manager. If this does not fix things, please notify us in writing. Unless otherwise provided by law, you must notify us in writing of any dispute regarding your bill or Charges to your account within 60 days after the date you first receive the disputed bill or Charge. If you don’t, you may not pursue a claim in arbitration or in court. If you accept a credit, refund, or other compensation or benefit to resolve a disputed bill or Charge, you agree that the issue is fully and finally resolved, and T-Mobile shall be released from all liability regarding said dispute. Unless otherwise provided by law, you must pay disputed Charges until the dispute is resolved.
This will come in handy after those of us who stay with T-Mobile get billed the additional cost, as we cannot dispute what hasn’t been billed yet. T-Mobile can still decide to stop this rollout if enough people fight against it.
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