Forum Discussion

youareceo's avatar
youareceo
Network Novice
9 days ago

Fight Rate Increases ACROSS THE BOARD

They are doing this across the board; and, unfairly, I might add. After I called them out, they took DOWN their page on Price Locks:
https://www.t-mobile.com/cell-phone-plans/price-lock-faqs

It was up before 3:30pm EST today 3/13/2025. They are about to rewrite the page, WATCH! Those of you looking for the page, here it is from 2/12/2025:
https://web.archive.org/web/20250114233014/https://www.t-mobile.com/cell-phone-plans/price-lock-faqs

I opted out of Arbitration; and, they'll be hearing from the FCC and my attorney. We all had this problem a year ago; and, there was already a Class Action along with an FCC complaint they toddler'd away with like a little girl in a dress by citing Terms:
https://www.t-mobile.com/community/discussions/bill-charges/price-lock/119804

TOUGH CRAP FOR THEM THE LETTER TO FCC IS EVIDENCE THAT SHOWS THE TERMS YOU CAN USE TO STOP THEM FROM RAISING YOU RATES, IF YOU ARE IN CERTAIN DATES:
https://cdn.arstechnica.net/wp-content/uploads/2024/06/T-Mobile-response.pdf

To get your Terms and Conditions by date to fight this:
https://www.t-mobile.com/responsibility/legal/terms-and-conditions-aug-2018

Here is the FCC Complaint Link: LFG!
https://consumercomplaints.fcc.gov/hc/en-us

Here is the detail so they CANNOT HIDE when they try to change your plan. THANK ME LATER, I am happy to deal them any damage for the $60 a year they are costing me.

  • formercanuck's avatar
    formercanuck
    Fiber Fanatic
    9 days ago

    Worse than 'price lock' - there was for many plans, starting with T-Mobile One plan a written and signed by both John Legere and Mike Sievert - T-Mobile Uncarrier Next

    From Wikipedia

    On January 6, 2017, T-Mobile presented its latest un-carrier 'un-carrier next' at CES in Las Vegas, Nevada. CEO John Legere and COO Mike Sievert announced several 'new rules'. The first was to eliminate wireless service and access fees in an effort to make the pricing more transparent. The prices for all T-Mobile service plans will now be exactly as advertised without any additional or hidden fees. The second rule introduced was the 'kickback' program. Individuals and families on the T-Mobile One plan who use less than 2GB of data a month will receive a $10 statement credit. The third rule introduced gives customers the guarantee that no aspects of their particular plan will change unless they amend them. In effect, T-Mobile 'signed' a contract stipulating they will not alter any of the service plans. Finally the fourth item introduced was to simplify their offerings. T-Mobile will only offer the T-Mobile One unlimited plan to new customers beginning January 22, 2017.

    I am on the T-Mobile One plan, and have now been hit with a $5/line rate increase (5 lines).