Forum Discussion
Fight Rate Increases ACROSS THE BOARD
They are doing this across the board; and, unfairly, I might add. After I called them out, they took DOWN their page on Price Locks: https://www.t-mobile.com/cell-phone-plans/price-lock-faqs It w...
Worse than 'price lock' - there was for many plans, starting with T-Mobile One plan a written and signed by both John Legere and Mike Sievert - T-Mobile Uncarrier Next
From Wikipedia
On January 6, 2017, T-Mobile presented its latest un-carrier 'un-carrier next' at CES in Las Vegas, Nevada. CEO John Legere and COO Mike Sievert announced several 'new rules'. The first was to eliminate wireless service and access fees in an effort to make the pricing more transparent. The prices for all T-Mobile service plans will now be exactly as advertised without any additional or hidden fees. The second rule introduced was the 'kickback' program. Individuals and families on the T-Mobile One plan who use less than 2GB of data a month will receive a $10 statement credit. The third rule introduced gives customers the guarantee that no aspects of their particular plan will change unless they amend them. In effect, T-Mobile 'signed' a contract stipulating they will not alter any of the service plans. Finally the fourth item introduced was to simplify their offerings. T-Mobile will only offer the T-Mobile One unlimited plan to new customers beginning January 22, 2017.
I am on the T-Mobile One plan, and have now been hit with a $5/line rate increase (5 lines).
