Forum Discussion
Why can't I set up Apple Pay to pay my autopay bill?
Here is what I have done: Made the Apple Card my default card in my Apple Pay Wallet Opened TMobile app on my iphone Chose “Bill” from the choices at the bottom of the screen Scrolled all the wa...
Still nothing…
To add to this, I have been in chat with them for 5 days now with a different but related billing issue. Each time it took over 2 hours, and each time I got different responses from the reps, some totally and completely contradicting what I was told by another rep the previous day or days prior. I’ve even had supervisors ASSURE me of things that later turned out to be totally wrong according to the credit card postings from the credit card companies.
I feel awful because I had been very happy with T-Mobile until now. But it seems that no matter how many times I ask for their help, and it’s been close to 8 or 9 times in the past year, I have never once had anything resolved….ever! I’ve had to either live with the issue or find a way on my own to try and resolve it.
