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Solved
Voicemail Transcription not working
I have an iPhone XS max, iOS 12.2. My voicemail transcription is no longer working. Is this happening to anyone else? Apple told me to contact t-mobile.
Hey, @jenc7!
Welcome to our Support Community! We're currently working with Apple on this issue. In the meantime, you can try the following steps:
- On the iPhone, open the Phone app and tap on Voicemail.
- At the top left, tap Greeting, then tap Cancel. You should now see your messages and be able to play them.
Sorry it didn’t work. Maybe it‘s something to do with the new iPhone 11 or the new firmware. I’m on the iPhone 6s+ on 12.4. To check to see if the forwarding command went thru, dial *#67# and you should see something like in the attached screenshot. At least that’s what I see on my phone.
