Forum Discussion

pc123's avatar
pc123
Newbie Caller
3 years ago

T-Mobile Says Warehouse Didn't Find Returned Phone Yet

Hi,   My situation seems unique. I ordered the Iphone 13 Pro. They took the order and created the label. Before UPS picks up the phone, they marked in the label as return to sender. Even before UPS...
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Davidmc76's avatar
Davidmc76
Newbie Caller
3 years ago

Same happened to me today @pc123. Phone made it to Houston where I live then suddenly changed to return to sender in Ft worth TX. Ups says there was no address on the label. T-mobile says now I have to wait until the Order is canceled then order another phone. What happened with yours?