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Voicemail Transcription not working
I have an iPhone XS max, iOS 12.2. My voicemail transcription is no longer working. Is this happening to anyone else? Apple told me to contact t-mobile.
Hey, @jenc7!
Welcome to our Support Community! We're currently working with Apple on this issue. In the meantime, you can try the following steps:
- On the iPhone, open the Phone app and tap on Voicemail.
- At the top left, tap Greeting, then tap Cancel. You should now see your messages and be able to play them.
Not sure that any of the above actually helps. Just got an iPhone 12 Pro Max from t-mobile store - transferred over after many years from a Samsung/Android because of hearing aid compatibility. I see no t-mobile apps installed, but more particularly nothing in detail about transcribing voicemail to text - answers seem to suggest that we just want to see that we have a voicemail.
HOW DO WE GET VOICEMAIL TRANSCRIBED?
