Forum Discussion
This is my first time having something bad to say
So I was trying to upgrade my phone because they had any trade in for iPhone 16 pro on them and I asked every question I need to ask and was told I was going to get the phone for 0 dollars and I look...
This is exactly what happened to me. I spent a lot of time on the phone. In tge end, I am still paying monthly for the phone that was supposed to be free!! It is unbelievable and has happened to so many customers!! I will b done with Tmobile once this phone is paid. By the time u realize it on your bill, you can’t do anything. The reps lie to u too! I was told numerous times it would be fixed and never was. It was the manager at the Hackettstown Tmobile store!! THIEF!!!
