Forum Discussion
Returning phone not found at t-mobile warehouse
Has anyone had the same experience as me with getting a new phone, and then returning the old one to get a promo, just to be told that it wasn't scanned in @ the t-mobile warehouse, even though I hav...
I am dealing with the exact same problem since November. So frustrating and no one is helping me. The said they opened an investigation, but they closed it without any resolution. I don't know what to do anymore.
Yes, this is very sad customer service from a billion $$ company. I'm very mindblown that they're really doing this to people! What a scam, or they've got a thief at their warehouse stealing phones.
