Forum Discussion

grace98's avatar
grace98
Network Novice
10 months ago
Solved

If I want to join a family plan, does the account holder need to be present in person?

If I want to join my friend's family plan, but we're in different states, is that possible?
  • syaoran's avatar
    10 months ago
    grace98 wrote:

    Thanks,  but who needs to call T mobile support, me or the account holder?

    You and the account holder because you have to allow them to take your line and they have to agree to take it from you.  If you are a prepaid user going to postpaid, you will need a new SIM.