Forum Discussion

luvvforkayy's avatar
luvvforkayy
Network Novice
3 years ago

Not receiving SMS code

I’m trying to confirm my phone number on my ig account again but I’m not receiving the sms code.

  • short code.. are you able to receive them from any other companies? if not then you’ll need to contact TMO either through calling in or via one of their social media platforms and have them add short code to your line.

     

    if you are trying to receive this through something like DIGITS it can not receive short code..it’ll have to go directly to your device to be received.