Forum Discussion
Unlock code
When I go to the unlock page for my samsung s21 it says not eligible to be unlocked code 14. Phone is paid for,.
SCOLCLASS wrote:
When I go to the unlock page for my samsung s21 it says not eligible to be unlocked code 14. Phone is paid for,.
Also if you meet the requirements Tmobile will send you a text letting you know it's unlocked
I received a text letting me know my Pixel 6 was unlocked after 40 days.
- fireguy_6364Modem Master
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
specifically…
Unlock eligibility requirements
We unlock mobile devices that meet the following eligibility criteria free of charge.
Device eligibility is determined as follows:
- The device must be sold by T-Mobile.
- The device must not be reported as lost, stolen or blocked.
- The account associated with the device must be in good standing.
- The device must also satisfy all the Postpaid or Prepaid unlocking requirements outlined below.
Unlock eligibility for mobile devices on Postpaid plans
- The device must have been active on the T‑Mobile network for at least 40 days on the requesting line.
- If the device was financed or leased through T‑Mobile then all payments must be satisfied and the device must be paid in full.
- If the device is associated with a canceled account, then the account balance must be zero.
- T‑Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.
Unlock eligibility for mobile devices on Prepaid plans
- At least 365 days must have passed since the device was activated on the T Mobile network.
- If the device was activated less than 365 days ago, then the Prepaid account associated with the device must have had more than $100 in refills during that period for each line active on the account. In addition, more than 14 days must have passed since the device was purchased.
- No more than 2 mobile device unlocks have been complete per line of service in the last 12 months.
- T‑Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.
- gramps28Router Royalty
SCOLCLASS wrote:
When I go to the unlock page for my samsung s21 it says not eligible to be unlocked code 14. Phone is paid for,.
Also if you meet the requirements Tmobile will send you a text letting you know it's unlocked
I received a text letting me know my Pixel 6 was unlocked after 40 days.
- Darkside59Newbie Caller
I'd ordered my S23 Ultra 512GB. Once I got it in the mail. I'd paid it off. Why the 40 days wait after I'd paid it all in full? Shouldn't I have all rights to my phone since it's all paid off?
- Samuel_escalantNetwork Novice
Como puedo desbloquear mi teléfono, cuando le pongo en desbloquear permanente me aparece una ventana que dice, error en código 6 (146) , que puedo hacer?
- syaoranTransmission Titan
How did you submit for a permanent unlock? Are you a T-Mobile USA customer? If so, do you meet all of the T-Mobile SIM Unlock Policy requirements?
SIM Unlock Policy | Unlock Your Mobile Wireless Device (t-mobile.com)
If you are not a T-Mobile customer and or do not meet all of the SIM Unlock Policy requirements. T-Mobile will not SIM unlock your device. If you are a T-Mobile customer and meet all of the SIM Unlock Policy requirements. Then you need to contact T-Mobile at 611 or reach out to T-Mobile on Facebook or Twitter, confirm your account and eligibility, and request the SIM unlock.
- Frandy12Network Novice
Mon telephone me demande un code de deverrouillage reseau, je suis allée dans le paramettre mais cela ne resoudre pas
- Frandy12Network Novice
C'est un telephone Samsung Galaxy A12
- gramps28Router Royalty
Are you using the Tmobile USA network and is it a Tmobile USA branded phone?
- Frandy12Network Novice
Son operateur est MetroPCs T-mobile
- gramps28Router Royalty
Even though T-Mobile owns Metro you need to contact Metro to fix this issue.
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