Forum Discussion

Jeremey's avatar
Jeremey
Network Novice
2 years ago
Solved

Locked Iphone need proof of purchase per apple or trade in phone asap

receipt of purchase per apple locked phone or trade in phone asap
customer service
  • fireguy_6364's avatar
    fireguy_6364
    2 years ago

    you’ll need to either go into a store, contact TMO by call or contact TMO through one of their social media platforms like Facebook or Twitter at the bottom of the page here.

     

    was it purchased from TMO or did you purchase it through a 3rd party and now you cant get it unlocked?

fireguy_6364's avatar
fireguy_6364
Modem Master
2 years ago

you’ll need to either go into a store, contact TMO by call or contact TMO through one of their social media platforms like Facebook or Twitter at the bottom of the page here.

 

was it purchased from TMO or did you purchase it through a 3rd party and now you cant get it unlocked?