Forum Discussion

Kelly2's avatar
Kelly2
Network Novice
2 months ago

Iphone stuck frozen

My iphone has been frozen since last night. it will not turn off at all. i have tried many times. i can not make calls or text messages. please help

  • HeavenM's avatar
    HeavenM
    Community Manager

    Oh no! Frozen phones can be tough to deal since they have so few buttons and no removable battery anymore. I did find steps on the Apple website for forcing the phone to restart. 

    If your iPhone won't turn on or is frozen - Apple Support

    The button combo kinda feels like the up-down-up-down button combos that cheated stuff into games on the early game consoles. Hopefully, the process is a little nostalgic and a lot helpful. We'd love to know how it goes for you.