Forum Discussion
Solved
iPhone 6 won't connect to data, stuck on "Searching..."
Two days ago, my iPhone 6 had died and since charging it, it won't connect to data. It just shows the "Searching..." prompt in the top left corner where it should say "T-mobile". The same thing...
Hi Marissa, thanks for checking in! I took my phone into the T-Mobile store to get it checked again and ended up just upgrading to the iPhone 7. It's too bad I had to get rid of my old phone, but I had my upgrade ready, so no big deal!
Welcome to support @jaxonbrite‌ 😀 Wish you were here on happier terms, but lets see what we can do!
Do you have another device you can test your SIM card in? Offhand, it sounds like this may be an issue with the SIM card, it could be the hardware itself, but when possible I always try to eliminate the possibility of it being a SIM issue as that can save us a lot of time in the long run.
If you have the opportunity to try another SIM, please let me know! A store may be of help with this as well! 😊
-Lauren
