Forum Discussion
rnm2022
4 years agoNetwork Novice
Help with Activation
Hello!
‘Just switched my i-phone from ATT to TMobile. Inserted the new sim card given to me by the salesperson at a T Mobile store, and I am receiving an error message saying that the sim card is not recognized by the carrier (T Mobile).
I can’t call T Mobile because the phone is currently disabled.
Help!
- gramps28Router Royalty
I'm glad it's working for you.
- rnm2022Network Novice
Thank you Gramps 28! You were correct. ‘Called AT&T & am back in business.
Good night!
- gramps28Router Royalty
Is the iPhone unlocked from AT&T? If not you're going to need to get it unlocked which is why the phone doesn't recognize the Tmobile sim.
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