Forum Discussion
startedwithasmi
2 years agoTransmission Trainee
Does T-Mobile have any "perk" for customers when they need me to spend a fair amount of time addressing?
T-Mobile completely screwed up my JOD iPhone 15 Pro upgrade, and they created a NEW line on my account, and applied the new iPhone 15 to that. I saw the new line come up today so I Messengered them a...
- 2 years ago
you might opt to contact TMO through either Facebook or Twitter..this will start you with tier 2 support over the call in tier 1 support agents.
startedwithasmi
2 years agoTransmission Trainee
I didn’t “escalate” but is just really irritating me so I can try again but have you ever heard of them doing any kind of comp?
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