Forum Discussion

tcolquette's avatar
tcolquette
Network Novice
8 years ago
Solved

Voicemail to Text stopped working

I have a Samsung S8+ (SM-G955U1) and I had to do a reset of the phone.  Now, my Voicemail to Text has stopped working.  I get the voicemail in the Visual Voicemail app, but the transcribing does ...
  • tmo_lauren's avatar
    tmo_lauren
    8 years ago

    Hrrrrm.

    Okay, if you're unable to see it online for some reason, I would suggest reaching out to a rep and seeing what they can do about getting the feature added back for you. It may be something with the system being confused about a trial, we've seen it get sort of goofy like this before. 😊 Community-2153

tcolquette's avatar
tcolquette
Network Novice
8 years ago

No fix has been found.  I do not see the option anymore as an optionservice to be added.  So still no solution has been found

.