Forum Discussion
T-Mobile says no phone received in warehouse
I sent my OnePlus 9 5g defective phone by UPS on September 25 2021. I have a confirmation from UPS that my phone was received in Fort Worth TX on September 30 2021. Each month starting in October 2...
Buieoc wrote:I sent my OnePlus 9 5g defective phone by UPS on September 25 2021. I have a confirmation from UPS that my phone was received in Fort Worth TX on September 30 2021. Danni said that no phone was received.
You’re not the only one.
https://community.t-mobile.com/accounts-services-4/being-charged-for-phone-after-returning-back-to-assurant-4982https://community.t-mobile.com/apple-8/warehouse-never-received-my-trade-in-device-33784https://community.t-mobile.com/accounts-services-4/i-had-sent-my-old-device-iphone-6-plus-to-tmobile-for-a-trade-in-credit-the-tracking-showed-tmobile-warehouse-already-received-it-but-no-credit-was-issued-i-have-been-contacted-customer-service-so-many-times-and-they-said-they-didn-t-receive-the-2059
