Forum Discussion
Solved
Android Native Visual Voicemail Trouble
I'm using a Pixel2XL on T-Mobile and the native Visual Voicemail (built into the Google Phone app) will not activate. The VM tab does show, and I have the option checked in the menu settings for ...
UPDATED 7/13/2021:
For folks wondering if their Native VVM app will work on T-Mobile’s network, here’s some helpful info. The native VVM app on Non-T-Mobile devices isn’t something T-Mobile can guarantee will work with the VVM service. This goes for other native apps as well. We recommend folks download T-Mobile Visual Voicemail app I’ve linked below and use the VVM service through that app. The second link I posted below is for troubleshooting if you happen to run into any issues.
We have a couple articles that can help with this. Check out the two links below in relationship to the issue.
I'd was getting nowhere, so I decided to reinstall the T-Mobile vvm app for the time being and then periodically check back to see if the native app might be working. But, after I reinstalled the T-Mobile app, it would no longer activate! I was frustrated with it, so I once again uninstalled the T-Mobile app.
Then, the next time I opened the phone's dialer, I noticed after a while that the error message WASN'T popping up. So, I got on another phone, called myself and left a voicemail. And, voila, it works! No idea why reinstalling, and then again uninstalling, the T-Mobile vvm app should've done the trick, but it seems like it did.
