Samsung UI 7.0 Update

Question

I recently switched to T-Mobile after being with Verizon for 5 years with my S24 Ultra. My phone is unlocked and actively works on the T-Mobile network however I do not have any updates when I check my phones settings. I hit refresh almost every day since the news that the 7.0 UI was released on T-Mobile's network but my phone still has not received it. Looks like the update released around April 23rd or so for T-Mobiles phones. I am stuck on March's Security Patch as well. So has anyone with the S24 Ultra received the UI 7.0 update? If not, does anyone know who I can contact for support or what I have to do on my end to fix this issue? I'm tech savvy so only explanation I can think is since I switched from Verizon a couple of months ago, my phone was not enrolled for OTA updates with T-Mobile.

syaoran · Answer

Updates are staggered in their rollout and usually go in waves.&nbsp; Wave 1 is a small amount of devices.&nbsp; Wave 2 is a slightly larger group.&nbsp; Wave 3, which is after about 4 weeks, is pretty much all devices.&nbsp; There was an issue with the OneUI7 update that did pause updates for all devices.&nbsp; At least for the s23 series, that issue that locked users out of their devices was fixed enough for Samsung to push OneUI7 to s23 series users.&nbsp;
Under About Phone, Software Informatiin.&nbsp; What does your device say under Servuce Provider Software Version?&nbsp; It should start with VZW/

retiredslacker · Answer

I have an S24 Ultra and my phone repetition that the UI 7.0 update is installed. I bought the phone through Tmobile.

retiredslacker · Answer

My phone reports...