popup problem

Finished with CS, there was one popup after the hard reset.  I would hold off on doing that unless/until T-Mobile says that IS the fix to this problem.  They said they're still working on the issue.  I'll follow up later on and see how this goes.  Hope this helps.

Don't do hard reset now.  Hard reset didn't clear.  On-line with CS.  Will update later

I’ve been seeing these for a couple of weeks now,  I’d rather not do a hard reset if I don’t have to.  Especially if I don’t know if that will stop the pop ups.  If they don’t fix it soon I’ll be bugging customer service again.  I tagged CS on my post but they haven’t chimed in.  Not sure if they haven’t seen it or don’t have an answer. Ugh

I have the same problem.  It just started abt 1 x week ago. My phone just took an update, but it is still doing it… hoped it would have solved the problem… :-(

I have the same issue.  Started about the same time as others report.  I uninstalled & reinstalled app numerous times.  I finally just uninstalled the app & did not reinstall it.

I spoke to customer service and they are working on it.  A lot of people are having the same problem.

Having the same issue with T-Mobile Diagnostics.

Add me to the list.  Using an LG V60 and gone through a couple of chat sessions to try to clear up the issue.  They want me to try a hard reset next but even with LG Backup or Google backup some apps (like bank app have to be set up again)  don’t reset.  Has anyone had luck doing hard reset to clear the issue?  Looks like all these responses started in the last couple of days like mine.

Restore still in progress.  After it completes I'll post if the pop ups stop after it's complete.  

I got a follow up call and noted the twenty some odd post here and another thread about the problem.  They're waiting for me to do a hard reset.  I'm gonna try it this evening and see how it goes.  In the meantime they assure they're working on it…