Forum Discussion

Oder8999's avatar
Oder8999
Network Novice
2 years ago

phone not powering on

I have a new device and it does not turn on, I connect it to the charger and I get the t Mobile logo, then how much charge does it have and from there it turns off

  • HeavenM's avatar
    HeavenM
    Community Manager
    2 years ago

    Hey there @Oder8999 Just checking in to see if you were able to get your phone to turn on. 

  • syaoran's avatar
    syaoran
    Transmission Titan
    2 years ago

    Let the device charge for a few hours, then try turning it on.