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Phone description
In my T-Mobile account my phone is listed by the wrong description. It is a Galaxy Flip 5 and on t-mobile it is shown as a Galaxy s 4g. This keeps me from setting up 5g media settings. It says device not supported. Anyone had this issue? This is a new account switched from Verizon. TIA
No I bought both phones unlocked from Samsung direct when I was still with Verizon. Much better deals and no bloatware.
Phones not sold by Tmobile are assigned a phone description . My Google purchased Pixels show as different phones.
Thanks! The 2nd phone on the acct. is listed correctly and was bought directly from Samsung as well as my flip 5.
My Pixels are finally listed as unlocked Android phone instead of an iPhone 8 which is better. Was the Samsung bought using T-Mobile financing? T-mobile only shows the correct phone if the imei was purchased through T-Mobile. My phones description used to change from time to time.
