Forum Discussion
LG IMS has stopped
Could someone from T-Mobile support please respond to one of the questions about this topic with an update as to what we should to or when we can expect this to be fixed?
Hey everybody!
Great news!! LG was able to release new updates that fully resolve the recent “IMS stopped” pop up issues. The fix is pretty quick and can be found on our support site. Here is the link that you can follow to see how to install the needed updates. LG IMS stopped | T-Mobile Support
In a few short clicks, those pesky popups will be a thing of the past.
- magenta8675252Network Novice
I juat called my local tmobile and they said it was LG problem. When I call LG they say give 24hr wait before calling tmobile. Whoae fault is it and will they give me a new phone if its not fixed?
- DSmithNewbie Caller
The fixes suggested worked temporarily for me. I called TMobile and same story, they know about the issue and are working on it with LG. I called LG, wait time is over 2 hours to speak to someone. They have a pre-recorded message that says they know about the problem and are treating with the highest priority. They said to wait another 24 hours and if not fixed to call them back. I will give them until Tuesday morning and then its bye bye TMobile after a very long partnership.
- daosdaoRoaming Rookie
I am wondering how LG is going to excuse about this?
I couldn’t use my phone during Sunday and spent some time to find a workaround
LG, are u there? lawyers already warming up their laptops 😉
- Olinger1Transmission Trainee
Marcelo wrote:
klynmil wrote:
This was not a T-Mobile Issue.
It was an LG Issue. I spoke to LG this morning.
My phone seems to be fine now. Fingers Crossed
what did LG tell you?
I just left Metro/T mobile(basically useless btw)was told LG was shut down, as in no help whatsoever. Told me I would have to tic 'close app' REPEATEDLY or buy new phone. It literally took me forever to learn this phone, what makes anybody think I want to go through this again??? I am old school, Tech challenged. I'm a dinosaur currently like this phone...
- revdrwebbRoaming Rookie
This worked for me: How to Fix the 'LG IMS Has Stopped' Error on T-Mobile (stamfordadvocate.com)
- Morrisshasta025Newbie Caller
I wonder if the problem isn't on the LG end because I don't T-Mobile service and it's still happening to me. But I do have an LG Stylo 6 plus.
- cms1172Newbie Caller
New procedure didn’t work for our phones either.
LG officially gone from any future purchases.
- SSGNewbie Caller
I heard that they want everyone to update to 5G. They probably programmed this into our phones.
Both my phones bought at the same time started having this issue at the same time. Looks like I need to buy new phones.
- MarceloNewbie Caller
klynmil wrote:
This was not a T-Mobile Issue.
It was an LG Issue. I spoke to LG this morning.
My phone seems to be fine now. Fingers Crossed
what did LG tell you?
- klynmilNetwork Novice
This was not a T-Mobile Issue.
It was an LG Issue. I spoke to LG this morning.
My phone seems to be fine now. Fingers Crossed
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