Forum Discussion
Why Is It Hard To Cancel A "Pending Order"?
Walked into a local T-Mobile store yesterday to purchase a new ‘work phone’. While I was waiting, I used the Mobile App to submit the order and elected to go with the option “In store pick-up”… Lo...
All the same, I don’t have a FB or Twitter account. I also wasn’t expecting my situation to get resolved here. I was just relating to another person who was also experiencing a similar issue.
Though, if there was a higher level of support available at T-Mobile that could have helped me with my situation, I don’t know why they wouldn’t have escalated me to that person or department after I spoke with three different T-Mobile employees via their Customer Care line.
