Forum Discussion
rmk9785e
8 years agoNewbie Caller
Why can't IRS verify my identity using My T-Mobile phone
I have tried to create an online account at irs.gov and go to the step where they ask for a mobile phone number to verify my identity. When I enter my T-Mobile phone number, I receive an error me...
- 8 years ago
The name on the caller id must be you full legal name, match the IRS system.
It took a while before i got this figured out, since the name on the bill is my full legal name but the caller id was just my initial.
Good Luck!!
ram1009
4 years agoNetwork Novice
I called T Mobile today and found out I had NO blocks on anything but I also discovered my outgoing caller ID was in someone else’s name. Probably the last person to have my number. I had it changed but the tech said it might not take effect for 72 hours. I’ll try then and repost.
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