Forum Discussion

dezdigi's avatar
dezdigi
Newbie Caller
7 years ago
Solved

Visual Voicemail Not Working Due to Pin Entry Issue

I have recently switched to Tmobile and found that my Voicemail was still being recorded after a missed call, but I couldn't access any of the voicemail messages.  I just downloaded Visual Voicem...
  • magentatechie's avatar
    magentatechie
    7 years ago

    Hello, the #793# is used from your phone's dialer.  It sends a short code that automatically resets the PIN to the last 4 digits of your phone number.

tmo_mike_c's avatar
tmo_mike_c
T-Mobile Employee
7 years ago

Hi there!

magentatechie has a great suggestion. Please give it a try and let us know if that works. Thanks!