Forum Discussion
Visual Voicemail is a fail
For weeks Visual Voicemail has been just about worthless. Constant "try again in couple of hours" or "greeting not changed" or "unable to sync" messages. Meanwhile, in the Play store the app is getting one-star reviews and complaints by the buckets.
I have a business plan with four phones and can't change greetings. If you don't get this fixed soon we're going to start talking about compensation.
- SusanfitnessNetwork Novice
As of today still not fixed! The guy acknowledged that oh yes it hasn't been working for a month, once I researched it I realized it hasn't been working for years.
- OrnerNetwork Novice
Tyler2023 wrote:
Yesterday’s update installed new a version of VM. IT SUCKS! It wiped my calls, forced me to sign up for premium - which I cancelled one min later - and deleted my working vm’s. The optics suck! I don’t want to make 3 presses to message the caller, I don’t want to transcribe, I don’t want voice to text!!!
I DON’T WANT TO BE PRESSURED INTO BUYING INTO WHAT i DON’T NEED, DON’T WANT, HAVE NO USE FOR! TMOBIL CUSTOMER SINCE 1989 - THIS WILL COME TO AN ABRUPT END TOMORROW!!!
I WANT THE SIMPLE VM APP I HAD!!! GOODBYE TMOBILE!!!
I was hoping that wasn't the case. I had saved a vm from my son during boot camp and now it's gone 😭
- Russ1944Network Novice
anyone still having problems rec’d voicemail in a timely manner?
- Tyler2023Network Novice
Yesterday’s update installed new a version of VM. IT SUCKS! It wiped my calls, forced me to sign up for premium - which I cancelled one min later - and deleted my working vm’s. The optics suck! I don’t want to make 3 presses to message the caller, I don’t want to transcribe, I don’t want voice to text!!!
I DON’T WANT TO BE PRESSURED INTO BUYING INTO WHAT i DON’T NEED, DON’T WANT, HAVE NO USE FOR! TMOBIL CUSTOMER SINCE 1989 - THIS WILL COME TO AN ABRUPT END TOMORROW!!!
I WANT THE SIMPLE VM APP I HAD!!! GOODBYE TMOBILE!!!
- Mikey4168Roaming Rookie
Ok so yes you can fix the TMobile vvm app, but after a few days it starts glitching again!!! It is a huge inconvenience to have a separate app to do what the native vvm in the dialer would so . TMobile clearly wants you to pay for their premium vvm to get all the features... Disgusting... Give the people back what they are asking for.. This is not the un-carrier way... It's starting to become a joke now... Just give people the option to use native vvm again.... !!!! Stop the charade!!!!
- GrumpyNewbie Caller
Ever since I switched the sim card to Tmobile, the visual voice mail doesn't work. Never had problems with Sprints. I did the backup and master reset, still no visual voice mail. Samsung A71. I open it up the old fashion way but why should I have to?. Plus, coverage is worse with Tmobile.
- johnmac76Newbie Caller
You can fix the T-Mobile Visual Voicemail not working issues by doing following:
- Restart your phone
- Turn on and turn off Airplane mode
- Clear cache of voicemail app
- Reset network settings
- Disable and re-enable Visual Voicemail
- Update Visual Voicemail app
There are some more ways to fix this issue. For further help, you can follow his source: Visual Voicemail Not Working On Android
- Mikey4168Roaming Rookie
Get rid of this visual voicemail app already allow us to use the visual voicemail that's built into our phones that work the app doesn't give notifications it just stops constantly why should I have to keep restarting my phone to get the app to work and refreshing the app to get it to work right and it also doesn't eliminate the voicemail notifications that are from the original phone you have to press it even with restart it keeps coming back disgraceful get rid of this app please
- quixotic75Network Novice
Visual voicemail isn't syncing on my LG G6. I got this phone a month ago, and this has been the case from day one. Geez.
- tmo_amandaBandwidth Buff
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