Forum Discussion
27YEARCUSTOMERR
7 months agoNewbie Caller
UPS LOST MY RETURNED PHONE, I GOT CHARGED $1500. I AM FINISHED.
SInce May 2024 I have been charged for a phone I sent to Tmobile with assurant via UPS. T-Mobile said it could not find it and I got charged. I have all the tracking numbers. I have a picture of ...
- 7 months ago
Facebook: https://m.facebook.com/TMobile/
Twitter/X: https://x.com/TMobile
Send them a DM for more help.
syaoran
7 months agoTransmission Titan
There is no need to post the same thing more than once. One posting is fine.
Did you reach out to UPS and have them investigate the missing device? Did you file a claim with UPS for the lost device? These devices are sent to a third party (Assurant) that checks them over and inventories them. It can take some time for T-Mobile to reach out to them to see if they received it or not?
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