Forum Discussion
Upgrade Galaxy Samsung.com site
If I upgrade my phone using the Samsung site, I'd get more discounts and pay $32 a month vs. $35 a month when using the T-Mobile site.
In both, I'd still use the T-Mobile account.
However, at the end of the process on Samsung.com, it tries to connect to T-Mobile to continue the activation. Then, there is an error message saying that I am trying to connect to an account not supported by samsung.com.
Anybody else having this problem?
Thanks,
Indy
Thanks, Syaoran!
I may end up doing that as well.
There are known issues on the Samsung side. There is a massive thread about it as well. I gave over a week ago trying to order through Samsung and ordered directly through T-Mobile. I have had my s23 Ultra now since the weekend. Yeah, it cost me slightly more and I didn’t get any free accessories but having the device a week before it launches is also nice.
https://community.t-mobile.com/accounts-services-4/samsung-s23-pre-order-problem-through-samsung-48893I have not tried to upgrade using Best Buy.
I guess I'd have to go to a store, right?
I don't see an option to upgrade on their site.
Have you tried upgrading through Best Buy? I got the last 2 Pixel's I bought from them and they were cheaper than Tmobile and Google.
