Forum Discussion
Transition from Sprint
Now that our family has been transitioned to T-Mobil from Sprint, how do I get a global, dashboard view of all our 5 lines, services, etc. As the primary owner, I want to see my family dashboard?
It can take time for that information to become available after transferring over to T-Mobile from Sprint. Did you register your line first with T-Mobile? If not, the PAH might not be set to the correct user.
This being a peer help forum for clusters to seek help from other customers. No one here has access to your account. Feel free to reach out to Customer Care at 611 or by DM'ing T-Mobile on Facebook or Twitter.
I set up a my user account and there is only one line shown, not the 5 lines I pay for. A dashboard allows you to manage lines, purchases, subscription features, add lines and options. I am the primary owner for a family plan and no information is available.
Not too sure what a family dashboard is, but you can take a look at your account and services by logging in to your my.t-mobile.com account.
