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TMobile has no deals for current customers
I am sick of this nonsense where I need to add a line in order to get any promotion. I have been a loyal customer for over 5 years and I am about to leave because I can literally no buy a new phone on any promotion without adding a line. It's a bs way to jack up current number of customers and manipulate active lines/user data. Why would I need two phones and another line. Why can't I just get one phone at half off like all of the other carriers that run promos.
As mentioned already, we do offer some promos that do not require adding a line in order to take advantage of a good deal on buying a phone. My apologies if anyone's missed out on any promos we've run, but the good news is deals like that will continue to run in the future. I encourage keeping eye on our Community-2842 space here for the latest offers we're running.
I took advantage of the Note 8 Bogo. I did have to add a Line. However, I canceled one of my existing voice lines, which allowed me to take advantage of keeping my older Simple Choice plan, Also many who took advantage of the BOGO's canceled the extra line they added once they received their rebate. Yes, it would be easier to simply be able to get a free phone without taking any of the steps I mentioned. The upside, many of us have plans that are worth their weight in gold for being long standing customers.
I was an existing customer when I got my LG bogo.
currentcustomerneedsbogophonedeal wrote:
Im pretty sure the purpose of this post is point out there are no BOGO offers for existing customers.
Im pretty sure the purpose of this post is point out there are no BOGO offers for existing customers.
I don't know about you but my phone bill has went down to $60 for 2 unlimited talk/text/data lines and I just got 2 new LG V30's
with a bogo without adding a line.
When Tmobile had contracts the cost of the phone was figured into the price of the plan so you really were paying full price for
the phone.
I've been with Tmobile for many years. I was concerned when they switched to their "no-contract" policy because it meant that customers could no longer get free phones. I suppose that would have been ok if they had reduced our monthly bill so that adding on a 24 month "payment plan" for a new phone was the same net monthly amount, but it wasn't. Instead, it has increased my phone bill significantly. That was bad enough but now we don't get any breaks at all. No free or reduced phones, no incentives to upgrade out phones, no deals whatsoever. I currently have 4 phone lines and really wanted to use the buy one get one free to upgrade two of the phones. Nope. The deal was only valid if adding a new line. I understand that this is a great advertising ploy to attract new customers but it doesn't help current customers. With the outrageous cost of phones these days, it is near impossible for lower income families to upgrade their phones. I for one, cant afford to upgrade more than one phone at a time because of the cost. That means that I can't upgrade my phone for like 6-8 years (based on a 24 month payment plan per phone)! Tmobile needs to take care of their current customers. The Tmobile Tuesday freebees are nice but in the end, helping current customers stay current (without charging them top dollar) is more important if they want to retain them.
