Forum Discussion
Tmobile activated a line with no permission, and have not refunded me.
Hello I am very upset and disappointed by the customer service we have received regarding this issue. We have our account on a military suspension while we are overseas, but we were still paying for...
bruin086 wrote:I called and they said they only gave me $75 credit, not $800, because my phone had a small crack on the screen. The salesperson NEVER told me the screen had to be flawless.
T-Mobile is fairly clear on phone trade-in conditions:
https://www.t-mobile.com/support/devices/device-troubleshooting/check-the-condition-of-a-device
Curious how the BBB complaint will be resolved.
