Forum Discussion
Terrible Customer Service
Terrible Customer Service – Still No Resolution After 12 Days! T-Mobile has completely failed me as a customer. Due to an error on their end, my phone has been locked for 12 days, and they have done...
They outright lied to me then charged me $10 just for talking to a customer support person over the phone! What kind of company does this? T Mobile has zero integrity and gouges people. I was going to switch my families 3 lines of cell phone service over to T Mobile before seeing how disgustingly predatory their customer service is. I’ve begun the work of filing a class action lawsuit on behalf of all T Mobile customers over this $10 bogus fee to talk to a customer support representative overseas.
