Forum Discussion
ups stole my upgrade t mobile us no help resolving
Since the merger with Sprint the customer service has tanked. I ordered an upgrade and they chose to send it ups. Waited all day to be home. Mid afternoon ups reported it as damaged. Around 930 pm th...
Claim was already approved. T Mobil now has entered an incorrect ship to address. Unreal. I am now 3 hours invested in this. I got cut off and the supervisor, Jennifer, employee #5211 has yet to call me back and reply as to how she can correct her error.
